Frequently Asked Questions
Everything you need to know about our authentic Japanese cutlery.
Where are Tokyo Knives manufactured?
All our blades are hand-forged by master blacksmiths in Seki and Sakai, Japan, using traditional techniques passed down through generations.
How long does international shipping take?
We offer worldwide shipping. Orders typically process within 2 business days, and delivery usually takes 5-10 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the knife in its original, unused condition for a full refund.
How should I maintain and sharpen my knife?
We recommend hand-washing only and drying immediately. For sharpening, we suggest using high-quality whetstones rather than electric sharpeners to preserve the blade's edge and geometry.
Do you offer professional sharpening services?
Yes, we provide a mail-in sharpening service for all Tokyo Knives customers to ensure your cutlery remains in peak performing condition.
Are your knives covered by a warranty?
Every Tokyo Knives product comes with a lifetime warranty against manufacturing defects. This does not cover normal wear and tear, rust, or damage from misuse.